Our Team

Joel Williams, General Manager

Joel is a well-respected leader in the UK hospitality industry. Having studied hospitality management at Birmingham College of Food, where he trained as a chef, and Sheffield Hallam, he moved to London to start his career within the prestigious Conran restaurant group. He would later assume senior management positions at the Sanderson Hotel, Alain Ducasse and The Wolseley, where he was Assistant General Manager. Joel then joined Home House as General Manager and was instrumental in growing the business and establishing Home House as one of the leading London private members’ clubs.
 
Joel joined The Conduit as General Manager in spring 2018. He has been a driving force in establishing its world-leading hospitality and culinary team and is passionate about creating a unique and innovative concept in the industry.
 
Joel enjoys playing golf, running and snowboarding, as well as spending time with his partner and three daughters.

Anthony Pollack, Director of Facilities

Anthony studied Hotel and Catering Management at Sheffield Hallam university. After finishing university, he remained in Sheffield to run a leasehold pub for a number of years. Returning to London in early 2000, Anthony embarked on a new career in residential development with small to medium sized refurbishment and conversion projects in South West London. He moved into facilities management in 2009, working at Home House, a prestigious private members’ club in central London for six years before moving into the world of UHNWI and private residences. Antony joined the Conduit in May 2018, driven by his passion to develop more sustainable buildings and operations. Outside of work, Anthony is a keen golfer and father to three young children.

Anthony Pollack, Director of Facilities

Anthony studied Hotel and Catering Management at Sheffield Hallam university. After finishing university, he remained in Sheffield to run a leasehold pub for a number of years. Returning to London in early 2000, Anthony embarked on a new career in residential development with small to medium sized refurbishment and conversion projects in South West London. He moved into facilities management in 2009, working at Home House, a prestigious private members’ club in central London for six years before moving into the world of UHNWI and private residences. Antony joined the Conduit in May 2018, driven by his passion to develop more sustainable buildings and operations. Outside of work, Anthony is a keen golfer and father to three young children.

Charlotte Guenin, Head of Community and Talent

Charlotte was inspired to pursue a career in HR having studied Spanish at Exeter University and having spent her year abroad working in HR in Barcelona, Spain. She studied for an MSc in HR Management and Organisational Analysis with CIPD at King’s College London before embarking on a number of roles across various industries, including retail, private equity head hunting, and global advertising agency. She later qualified with diplomas in Personal Performance and Corporate and Executive Coaching.
 
Charlotte joined The Conduit at its inception to set up the Community and Talent function and build a strong community of colleagues all passionate about social change.
 
Outside of The Conduit, Charlotte spends time with her husband, friends and family. She is a part-time Barry’s Bootcamp enthusiast and generally enjoys keeping fit, as well as visiting the many restaurants that London has to offer.

Joanna Sparber, Director of Membership and Community, Director of Programme

Jo is responsible for Membership and Community development as well as the curation of the programme and content for The Conduit’s members across its seven core themes. Previously, Joanna was the Deputy Head of the Forum of Young Global Leaders (YGL) at the World Economic Forum with responsibility for the strategy, growth and impact of the Community. Her role included the creation and management of the YGL Leadership portfolio, which included developing tailored executive education modules with universities such as Oxford University, Stanford University, the Lee Kuan Yew School of Public Policy and the Harvard Kennedy School.

Jo was additionally the Head of the Foundation Communities for Europe, heading up the engagement and relationship management with all constituents based in Europe from the 3 Foundation Communities: The Schwab Foundation for Social Entrepreneurship, Young Global Leaders and The Global Shapers.

She has a proven record of designing and facilitating innovative interactions that mobilize multi-stakeholder groups to achieve change and is passionate about building communities, which is why she was so excited to join The Conduit.

Joanna Sparber, Director of Membership and Community, Director of Programme

Jo is responsible for Membership and Community development as well as the curation of the programme and content for The Conduit’s members across its seven core themes. Previously, Joanna was the Deputy Head of the Forum of Young Global Leaders (YGL) at the World Economic Forum with responsibility for the strategy, growth and impact of the Community. Her role included the creation and management of the YGL Leadership portfolio, which included developing tailored executive education modules with universities such as Oxford University, Stanford University, the Lee Kuan Yew School of Public Policy and the Harvard Kennedy School.

Jo was additionally the Head of the Foundation Communities for Europe, heading up the engagement and relationship management with all constituents based in Europe from the 3 Foundation Communities: The Schwab Foundation for Social Entrepreneurship, Young Global Leaders and The Global Shapers.

She has a proven record of designing and facilitating innovative interactions that mobilize multi-stakeholder groups to achieve change and is passionate about building communities, which is why she was so excited to join The Conduit.

Milos Popovic, Director of Operations

Milos graduated at the College of Hotel Management, University of Belgrade, Serbia. While studying, he spent a year on a management training course at the famous Claridge’s Hotel in London. During his time at Claridge’s, Milos worked with some of the world’s greatest chefs and hospitality professionals, including: Gordon Ramsey, Mark Sargent, John Williams, Michael West, Cristopher Cowdrey, Thomas Koch and Michael Bonsor. After Claridge’s, Milos assumed senior management roles at House Bars, D&D London, Home House, and most recently at South Kensington Club as General Manager.
 
Milos enjoys playing basketball, cooking and reading, as well as spending time with his wife Ana and daughter Lili.

Natasha Burroughs, Head of Business Development and Marketing

Natasha’s career spans investor relations, corporate communications and business development with over 12 years’ experience across the private and public sectors.
 
She began her career at Tesco plc, the world’s third largest retailer, where she held a number of roles in Corporate Affairs, including Regulatory Affairs, where she led the development and implementation of Tesco’s global strategy to manage regulatory risks. She then moved into UK government as a Senior Policy Adviser at the Cabinet Office, helping to set up more strategic interactions and policy coordination between FTSE 100 companies and 10 Downing Street.
 
In 2014, Natasha was recruited to help set up a new team within UK Trade and Investment (now The Department for International Trade), focused on facilitating inward investment into a variety of sectors from foreign high net worth investors. She took over leadership of the team in 2016, doubling its size and expanding its remit to new markets, including Latin America, the US and China, and reaching a milestone of £1 billion of investment, including into social enterprises and philanthropic organisations. Natasha joined The Conduit in November 2018.
 
Natasha read Modern Languages at the University of Oxford and has a Master of Science from the London School of Economics. In 2018, she was nominated for the Asian Women of Achievement Award for Public Service. She is fluent in Italian and also speaks French and German.

Natasha Burroughs, Head of Business Development and Marketing

Natasha’s career spans investor relations, corporate communications and business development with over 12 years’ experience across the private and public sectors.
 
She began her career at Tesco plc, the world’s third largest retailer, where she held a number of roles in Corporate Affairs, including Regulatory Affairs, where she led the development and implementation of Tesco’s global strategy to manage regulatory risks. She then moved into UK government as a Senior Policy Adviser at the Cabinet Office, helping to set up more strategic interactions and policy coordination between FTSE 100 companies and 10 Downing Street.
 
In 2014, Natasha was recruited to help set up a new team within UK Trade and Investment (now The Department for International Trade), focused on facilitating inward investment into a variety of sectors from foreign high net worth investors. She took over leadership of the team in 2016, doubling its size and expanding its remit to new markets, including Latin America, the US and China, and reaching a milestone of £1 billion of investment, including into social enterprises and philanthropic organisations. Natasha joined The Conduit in November 2018.
 
Natasha read Modern Languages at the University of Oxford and has a Master of Science from the London School of Economics. In 2018, she was nominated for the Asian Women of Achievement Award for Public Service. She is fluent in Italian and also speaks French and German.

Pooja Warier Hamilton, Managing Partner, The Conduit Connect

Pooja is the Managing Partner of The Conduit Connect with an aim to grow the scale and impact of businesses that are solving some of the most complex and challenging issues of our times, together with the support of The Conduit community. Prior to The Conduit, Pooja co-founded UnLtd India, a pioneering organisation that finds, funds and supports early stage social entrepreneurs in India. Under her leadership, since 2007, UnLtd India supported 150+ social entrepreneurs who impacted 2.5+ million lives and created 80,000+ jobs.
 
Pooja also co-founded Bombay Connect, India’s first co-working space for social entrepreneurs and Journeys for Change that brings global leaders to learn from social entrepreneurs in India. Pooja was nominated as a TED India Fellow in 2009, a Young Global Leader by the World Economic Forum in 2013 and an Aspen India fellow in 2016.